Research & Consulting

Digital media has become an inherent part of our everyday life. Interfaces are everywhere and they have to be intuitive, user friendly and last but not least – fun.

No matter what development stage your product is in, it all comes down to one key factor: The user.

Your customer as a key factor

Users will decide in seconds what they think of your product. Often you will only be given one chance. Identifying your customers’ needs, implementing them in scenario-based designs that are tested with user experience research methods and combining them with your business goals will make all the difference and will distinguish your product from others.

User Experience (UX) & Usability Research

User- and expert-based methods are an important part of a user centered development and design process.

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Expert-based methods

Do you want to find out more about your target audience groups and their needs? Are you in the concept stage of developing a new product and would you like to get an expert opinion on work flows, navigation and information architecture?

User

User-based methods

Do you want to evaluate your existing products to uncover usability issues? Are you looking for new product ideas and do you want to include your customers in the process?

Database

Research participant database

The UsercentriX participant database includes a pool of participants with various professional qualifications, tech-savviness levels and cultural backgrounds. Interested in becoming a test participant?

Talks Conferences & lectures

  • 16th November: Lecture at agency event (ukw Freiburg): “Incorporating Usability research in your website redesign process”; get your free ticket here.
  • 3rd May 2016: Speaking at Portal Visions 2016: “Usability in internet and business portals”
  • 14th January 2016: In-house Seminar lexoffice, Haufe lexware: “Understanding and incorporating UX & Usability research methods in your projects”

Customers

International customers I have serviced include:

Caritas
RUD Ketten
Gebeco Reisen
Lohmann & Birkner
kultwerk Freiburg
Valsplat
Facit Digital
gotomedia
United Planet
lexoffice
Haufe Akademie
The Cochrane Collaboration

Other companies I have worked for through various agencies are:

    • SC Freiburg (client of kultwerk)
    • Shaklee | IEEE | Technorati | Kodak Gallery | Symantec (all clients of gotomedia)
    • Virgin Australia | Resmed | Australian Government (all clients of PTG Global)
    • Bupa Australia