Research & Consulting

Digital media has become an inherent part of our everyday life. Interfaces are everywhere and they have to be intuitive, user friendly and last but not least – fun.

No matter what development stage your product is in, it all comes down to one key factor: The user.

Your customer as a key factor

Users will decide in seconds what they think of your product. Often you will only be given one chance. Identifying your customers’ needs, implementing them in scenario-based designs that are tested with user experience research methods and combining them with your business goals will make all the difference and will distinguish your product from others.

User Experience (UX) & Usability Research

User- and expert-based methods are an important part of a user centered development and design process.

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Expert-based methods

Do you want to find out more about your target audience groups and their needs? Are you in the concept stage of developing a new product and would you like to get an expert opinion on work flows, navigation and information architecture?

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User-based methods

Do you want to evaluate your existing products to uncover usability issues? Are you looking for new product ideas and do you want to include your customers in the process?

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Research participant database

The UsercentriX participant database includes a pool of participants with various professional qualifications, tech-savviness levels and cultural backgrounds. Interested in becoming a test participant?

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User Interviews


Expert Evaluations


Usability Tests

Icon presentation board Conferences & lectures

  • 16th November: Lecture at agency event (ukw Freiburg): “Incorporating Usability research in your website redesign process”
  • 3rd May 2016: Speaking at Portal Visions 2016: “Usability in internet and business portals”
  • 14th January 2016: In-house Seminar lexoffice, Haufe lexware: “Understanding and incorporating UX & Usability research methods in your projects
  • 15th September 2018: Usability Lab for the curious, Haufe Lexware, Friends and Family Day
  • 11th January 2019: Impulse lecture/Workshop, dieClub: “How to create user friendly (social) media experiences”
  • 25th June 2019: In-house Seminar at Späh Unternehmensgruppe “Basics in Usability and User Research”
  • 6th. /20th. November, December 2024 & January 2024:  Four In-house UX-Research methodology Workshops for
    the lexoffice UX Team of the Haufe Gruppe


International customers I have serviced include:

RUD Ketten
Gebeco Reisen
Lohmann & Birkner
METRO Deutschland
Facit Digital
United Planet
Haufe Akademie
The Cochrane Collaboration
weber shandwick
Médecins sans Frontières (MSF)
Karl Späh
Metro Markets
DKV Mobility
Zeiss Microscopy
Solar Promotion
Netze BW

Other companies I worked for or with through the following clients, were:

  • SC Freiburg (client of kultwerk)
  • USA: Shaklee | IEEE | Technorati | Kodak Gallery | Symantec (all clients of gotomedia)
  • Australia: Virgin Australia | Resmed | Australian Government (all clients of PTG Global)
  • Australia: Bupa Australia