Research & Consulting
Digital media has become an inherent part of our everyday life. Interfaces are everywhere and they have to be intuitive, user friendly and last but not least – fun.
No matter what development stage your product is in, it all comes down to one key factor: The user.
Your customer as a key factor
Users will decide in seconds what they think of your product. Often you will only be given one chance. Identifying your customers’ needs, implementing them in scenario-based designs that are tested with user experience research methods and combining them with your business goals will make all the difference and will distinguish your product from others.
User Experience (UX) & Usability Research
User- and expert-based methods are an important part of a user centred development and design process.
Expert-based methods
Do you want to find out more about your target audience groups and their needs? Are you in the concept stage of developing a new product and would you like to get an expert opinion on work flows, navigation and information architecture?
User-based methods
Do you want to evaluate your existing products to uncover usability issues? Are you looking for new product ideas and do you want to include your customers in the process? Do you want to find out how your target audiences perceive your product internationally?
Research participant database
The UsercentriX participant database includes a pool of participants with various professional qualifications, tech-savviness levels and cultural backgrounds. Interested in becoming a test participant?
UsercentriX in numbers
User Interviews
Expert Evaluations
Usability Tests
Conferences & lectures
- 16th November 2016: Lecture at agency event (ukw Freiburg): “Incorporating Usability research in your website redesign process”
- 3rd May 2016: Speaking at Portal Visions 2016: “Usability in internet and business portals”
- 14th January 2016: In-house Seminar lexoffice, Lexware Office: “Understanding and incorporating UX & Usability research methods in your projects
- 15th September 2018: Usability Lab for the curious, Haufe Lexware, Friends and Family Day
- 11th January 2019: Impulse lecture/Workshop, dieClub: “How to create user friendly (social) media experiences”
- 25th June 2019: In-house Seminar at Späh Unternehmensgruppe “Basics in Usability and User Research”
- 6th. /20th. November, December 2024 & January 2024: Four In-house UX-Research methodology workshops for
the Lexware Office UX team of the Haufe Group - 30th October 2024: In-house training Usability & UX-Research for Böhringer-Ingelheim UX team
Customers
International customers I have serviced include:
Other companies I worked for or with through the following clients, were:
- SC Freiburg (client of kultwerk)
- USA: Shaklee | IEEE | Technorati | Kodak Gallery | Symantec | Smartsheet (all clients of gotomedia)
- Australia: Virgin Australia | Resmed | Australian Government (all clients of PTG Global)
- Australia: Bupa Australia